Contact banks, accounts may be frozen or transferred according to estate rules; do not withdraw funds without legal authority
Each bank's deceased estates team. The Australian Death Notification Service can notify several institutions at once.
Some steps differ by region inside the country.
Where
Each bank's deceased estates team. The Australian Death Notification Service can notify several institutions at once.
How
Use the Australian Death Notification Service to notify participating banks and organisations in one submission.
Contact any remaining institutions directly and ask for the deceased estates team, not a branch.
Ask for the balance as at the date of death, and for a list of all accounts, cards, loans, and safe custody items.
Ask what their threshold is for releasing funds without probate, and whether they will pay the funeral invoice directly.
What to bring
A certified copy of the death certificate
Your photo ID
The will, if you are the executor
The grant of probate once issued
Timing
First week or two. Sole accounts stay frozen until probate or the bank's small estate process is completed.
This is practical information, not legal, medical, or financial advice.