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Guides / South Africa

What to do when someone dies in South Africa

When someone dies in South Africa, get a medical pronouncement, call emergency services if the death was unexpected, and contact a funeral provider to care for the person who has died.

Some steps differ by region inside the country.

Immediate, First 24-48 Hours

  1. Arrange funeral or cremation, check the deceased's wishes and funeral policy
  2. Notify their employer and request final salary / leave payout details
  3. Secure the property, change locks if needed, alert security company
  4. Locate the original will (attorney, bank safe, or estate administrator)
  5. Obtain the official death certificate after registration. DHA-1663 is the death notification form, not the certificate. Ask banks and insurers how many certified copies they need.

Week 1

  1. Report the estate to the Master of the High Court within 14 days. Check the correct office using the deceased’s residence history, not the reporter’s address.
  2. Notify all banks and freeze accounts to protect assets
  3. List recurring payments and ask the authorised estate representative which to stop or transfer. Preserve necessary insurance, property security and essential services.
  4. Notify life insurance, funeral cover, and medical aid providers to start claims
  5. Contact the deceased's financial adviser and attorney
  6. Confirm that Home Affairs has registered the death and issued the official death certificate; the funeral director can assist with registration and collection.

Month 1

  1. Obtain the Master’s appointment before administering estate assets. Being nominated in the will is not sufficient; ask whether letters of executorship or letters of authority apply.
  2. Notify SARS and submit a final tax return for the deceased
  3. Identify property and vehicles for the authorised estate representative. Transfer only with the required estate authority and documents, not simply because one month has passed.
  4. Redirect mail and update utility accounts

Ongoing, Estate Administration

  1. Work with the appointed estate representative to collect assets, address claims and taxes, and keep accounts. Completion depends on the estate and required approvals.
  2. For estates following the full administration process, the executor prepares the liquidation and distribution account and follows the Master’s approval and inspection process.
  3. Distribute only once the estate representative has met the applicable claims, tax and administration requirements.
  4. Confirm the remaining SARS and Master’s requirements with the estate representative before treating the administration as complete.

Finding their documents

  1. Emergency contacts
  2. Wills
  3. Life insurance
  4. Medical aid
  5. Pensions
  6. Bank access
  7. Debit orders
  8. Tax assessments
  9. Business documents
  10. Title deeds
  11. NaTIS vehicle documents
  12. Investments
  13. Trusts
  14. Medical history
  15. Birth certificates
  16. Marriage certificate
  17. ID documents
  18. Firearm licenses

This is practical information, not legal, medical, or financial advice.

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