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Guides / South Africa

Medical history

Check with their GP or specialist for records

Some steps differ by region inside the country.

Where

Their GP, treating specialists, hospital records department, and the medical aid's claims history.

How

Ask the GP's practice for a summary of their history and a list of specialists they were referred to. Request the medical aid claims history, which shows every provider they saw and when. Contact the hospital records department for admission and discharge records if needed. Only ask for what you actually need, records are usually released to the executor or next of kin for a specific purpose.

What to bring

A certified copy of the death certificate Proof that you are the executor or next of kin The medical aid membership number

This is practical information, not legal, medical, or financial advice.

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