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Guides / South Africa

Redirect mail and update utility accounts

Your local Post Office for mail redirection, the municipality for rates, water, and electricity, and each utility or service provider.

Some steps differ by region inside the country.

Where

Your local Post Office for mail redirection, the municipality for rates, water, and electricity, and each utility or service provider.

How

Arrange mail redirection or collection so nothing important sits in an unattended postbox. Contact the municipality to move the rates and services account into the estate's name and keep paying it. Update or close accounts for electricity, water, internet, and telephone as appropriate. Watch for post from institutions you did not know about, unopened envelopes often reveal forgotten policies and accounts.

What to bring

A certified copy of the death certificate The executor's letter Recent municipal and utility statements

Timing

Within the first month, and keep checking for several months.

This is practical information, not legal, medical, or financial advice.

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