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Guides / South Africa

Notify their employer and request final salary / leave payout details

The HR or payroll department of their most recent employer.

Some steps differ by region inside the country.

Where

The HR or payroll department of their most recent employer.

How

Phone or email HR and ask specifically for the bereavement or deceased employee process, most large employers have one. Ask them to confirm in writing what is owed: final salary, unused leave, pro rata bonus, and any commission. Ask whether there is group life cover, funeral cover, or a provident or pension fund through the employer. This is very often missed. Ask for the fund administrator's name and contact details so you can claim directly.

What to bring

A certified copy of the death certificate Their employee or payroll number if you have it Proof of your relationship, such as a marriage certificate or your ID

Timing

Final payments usually run with the next payroll cycle. Group life and fund claims take 3 to 12 months.

This is practical information, not legal, medical, or financial advice.

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