Notify all banks and freeze accounts to protect assets
The deceased estates or bereavement department of each bank, not an ordinary branch teller. All the major South African banks have a dedicated team.
Some steps differ by region inside the country.
Where
The deceased estates or bereavement department of each bank, not an ordinary branch teller. All the major South African banks have a dedicated team.
How
Phone each bank's main number and ask for the deceased estates department.
Give them the death certificate so sole accounts are frozen. This protects the estate and protects you.
Ask for a list of all accounts, cards, loans, and safe custody items in their name.
Ask what they need from the Master before funds can be released, usually the Letters of Executorship or a Section 18(3) appointment.
What to bring
A certified copy of the death certificate
Your own ID
Account numbers if you have them
Timing
Report within the first week. Funds are only released once the Master has appointed an executor or representative.
This is practical information, not legal, medical, or financial advice.