I forgot my password, can support help me recover my vault?

We can help you reset your password and regain sign-in access. What we **cannot** do is decrypt your existing vault items without your original password or a valid recovery code.

If you set up **Recovery codes** (Settings → Security), now is the time to use one. If you didn't, and your password is truly lost, the encrypted data will remain intact but inaccessible. Sorry, this is the trade-off for zero-knowledge encryption.

Going forward, and we strongly recommend (a) saving one recovery code in a physical safe and (b) appointing at least one trusted contact with `Executor` role.