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Account Security & Access

I'm locked out after too many failed attempts. How do I get back in?

EverVault locks an account after 10 consecutive failed sign-in attempts to protect you from brute-force attacks.

To unlock:

1. Wait 15 minutes, many automatic locks clear on their own.
2. If it doesn't clear, use **Forgot password** on the sign-in page. A successful password reset will also unlock the account.
3. Still stuck? Contact support. A member of our team can verify your identity and unlock it manually.

More in Account Security & Access

Still need help? Email our team and we'll walk you through it.

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What is stored

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Sign-in cookies last until they expire or you sign out. Your cookie choice is remembered for 180 days. Browser settings you choose, such as appearance and text size, remain until you change or clear them.

These settings do not track your reading or advertising interests.

What is stored

Provider: Google Analytics.

Uses a browser identifier in _ga and _ga_* cookies for up to 180 days. Detailed event and user data is kept for two months; aggregated reports can remain longer.

We do not send your name, email address, documents or private vault details. Google may process analytics data outside your country. Read the privacy policy.

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