My family member passed away. What do I do as their trusted contact?

First, we're sorry for your loss. Take the time you need.

When you're ready:

1. Sign into your own EverVault account.
2. Open **Shared With Me**, their vault will appear with an option to **Report death event**.
3. We'll ask for basic details (date of passing) and walk you through uploading a death certificate when you have one.

Before a certificate is uploaded you'll have **Tier 1** access, essentially what the deceased pre-designated as "immediate" information (e.g. funeral wishes, utility accounts). Higher tiers unlock as verification documents are validated.