Critical illness income
Policy insurer or broker; check if any death benefits apply
Some steps differ by region inside the country.
Where
The insurer, the broker who arranged it, or the employer if it was a group benefit.
How
Identify the insurer from premium payments on their statements or from their broker.
Ask whether any claim was already open and whether a benefit remains payable.
Check whether the policy included life cover as well as critical illness, many combined policies do.
Ask about waiver of premium and any terminal illness benefit that may have been claimable.
What to bring
A certified copy of the death certificate
Policy numbers
Details of any claim already in progress
This is practical information, not legal, medical, or financial advice.