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Guides / United Kingdom

Digital legacy

Platform legacy contacts (Apple, Google, Meta, Microsoft) and password manager emergency access

Some steps differ by region inside the country.

Where

Each platform's memorialisation or deceased user process. Apple, Google, Meta, and Microsoft all have one.

How

List their accounts, working from their email inbox, their phone's installed apps, and any subscriptions on their statements. Decide per account whether to memorialise, download the data, or close it, and note that closure is usually irreversible. Download photographs and documents before requesting closure, since the data goes with the account. Cancel paid subscriptions, and check for stored balances or credits that belong to the estate.

What to bring

A certified copy of the death certificate The grant of probate, which several platforms require Proof of your relationship or your authority as executor

Timing

Platform requests commonly take 2 to 8 weeks each.

This is practical information, not legal, medical, or financial advice.

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